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Community Services
COURSE CODE: CHC52021

Diploma of Community Services

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INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$6,500

INDUSTRY PLACEMENT

200 hours

CRICOS CODES

116300B

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane Campus (Ann Street) Gold Coast Southport Campus

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
20 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions

Explore Course by campus:
Brisbane Campus (Ann Street) Gold Coast Southport Campus

Empower those in need and make a meaningful impact in your community with the Diploma of Community Services, where you'll develop essential skills in service delivery and leadership.

About this Course:

The Diploma of Community Services prepares you for a dynamic career in the field of community services by equipping you with comprehensive skills and knowledge. You'll gain advanced expertise in managing, coordinating, and delivering person-centred services to individuals, groups, and communities. The course includes practical placements within community services organisations, offering invaluable real-world experience.

What You'll Learn:

  • Develop and implement effective community service programmes
  • Develop communication strategies within community services
  • Analyse the impact of sociological factors on clients in community work
  • Manage and promote diversity and ensure compliance with legal and ethical standards
  • Facilitate workplace debriefing and support processes, and manage work health and safety
  • Provide advocacy, assess and address complex client needs, and coordinate all aspects of case management

Career Outcomes

Our graduates work with industry experts

Entry Requirements

AGE
18
GRADE
12
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 12 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) or successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.Students must meet specific eligibility criteria before commencing. Evidence of successful completion of the following requirements must be submitted six (6) weeks prior to the start of the work placement: National Police Check & Working with Vulnerable People Registration (for students in Tasmania) or NDIS National Worker Screening Clearance (for students in Queensland).Specific Updates to English Language Requirements for Student VisasGeneral Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent).Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

VSL INFORMATION

VSL Course Schedules, Fee Information, Parental Consent Form, Re-Credit Application Form, Re-Credit Policy & Procedure, and Student Information Sheet can be found here: https://charltonbrown.edu.au/documents/#vsl

UNITS

CORE UNITS

Unit Code
Unit Name
CHCCCS004
Assess co-existing needs
CHCCCS007
Develop and implement service programs
CHCCCS019
Recognise and respond to crisis situations
CHCCSM013
Facilitate and review case management
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS003
Maintain work health and safety

ELECTIVE UNITS

Unit Code
Unit Name
CHCCSM012
Coordinate complex case requirements
CHCAOD004
Assess needs of client with alcohol and other drugs issues
CHCADV002
Provide advocacy and representation services
CHCDIV003
Manage and promote diversity
CHCCOM003
Develop workplace communication strategies
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCCDE027
Implement community development strategies
CHCMHS001
Work with people with mental health issues

Intake Dates

    University Pathways

    Griffith University
    Bachelor of Human Services
    Packaged
    50/60 CP
    Griffith University
    Bachelor of Social Work
    Packaged
    30/40 CP

    Interested in Studying?

    Here's why choose CB.

    Ask a QuestionApply

    Course Information

    Brisbane Campus (Ann Street) Tuition Fees

    Course Name Course
    Duration    		 Domestic / Permanent Resident Campus
    Availability    		 Intakes
    Diploma of Community Services 52 weeks $6,500 ANN GLD Monthly

    Additional Fees:

    Enrolment Fee: $250
    Material Fee: $250

    Brisbane Campus (Ann Street) Study & Schedule

    KEY:
    Lecture (F2F Online)
    Lecture (On-Campus)
    Practical (Offsite)
    Practical (On Campus)
    Supervised Training (Face to Face)
    Tutorial (F2F Online)
    Tutorial (On Campus)
    Session Recorded

    Group A

    MondayMon
    Room 1
    9:00 am - 2:30 pm
    Tony Hayek
    TuesdayTue
    Room 1
    9:00 am - 5:00 pm
    Tony Hayek
    WednesdayWed
    ThursdayThu
    Room 1
    9:00 am - 5:00 pm
    Tony Hayek
    FridayFri
    SaturdaySat
    SundaySun

    Brisbane Campus (Ann Street) Course TRAINERS

    Tony Hayek

    TBA

    Brisbane Campus (Ann Street) Campus & Facilities

    Your Campus

    The NIET Group’s Ann Street Centre Campus, envisioned as a pinnacle of vocational training, stands as a premier institution in Brisbane, meticulously designed to meet the highest standards in child care, IT, aged care, and fashion training. This campus, located in the bustling heart of the city, boasts state-of-the-art facilities and resources, ensuring an immersive and cutting-edge learning experience for students.

    In the child care and aged care sectors, the campus features realistic simulation environments, replicating real-world care settings to provide students with hands-on experience. The IT training facilities are equipped with the latest technology and software, fostering an environment of innovation and advanced learning. For fashion training, the campus offers modern design studios and workshops, equipped with industry-standard tools and materials, allowing students to explore and create with freedom and precision.

    Central to NIET Group’s philosophy, the Ann Street Centre Campus prioritizes a student-centered approach, offering small class sizes for personalized attention, and access to experienced and industry-connected faculty. This approach ensures that graduates are not just academically proficient, but also industry-ready, armed with practical skills and a deep understanding of their respective fields. The campus is more than just a learning space; it’s a vibrant community where the leaders of tomorrow are nurtured and prepared for successful careers.

    Ann Street Campus

    Level 4, 369 Ann Street, Brisbane, 4000

    Session Locations

    Ann Room 1
    • Projector
    • Multimedia Wall
    • Lecture Seating

    NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.

    VIEW IN MAP

    Gold Coast Southport Campus Tuition Fees

    Course Name Course
    Duration    		 Domestic / Permanent Resident Campus
    Availability    		 Intakes
    Diploma of Community Services 52 weeks $6,500 ANN GLD Monthly

    Additional Fees:

    Enrolment Fee: $250
    Material Fee: $250

    Gold Coast Southport Campus Study & Schedule

    KEY:
    Lecture (F2F Online)
    Lecture (On-Campus)
    Practical (Offsite)
    Practical (On Campus)
    Supervised Training (Face to Face)
    Tutorial (F2F Online)
    Tutorial (On Campus)
    Session Recorded

    Group A

    MondayMon
    TuesdayTue
    Room 9
    9:00 am - 2:30 pm
    Toriqul Mozumder
    WednesdayWed
    ThursdayThu
    Room 8
    9:00 am - 5:00 pm
    Toriqul Mozumder
    FridayFri
    Room 8
    9:00 am - 5:00 pm
    Toriqul Mozumder
    SaturdaySat
    SundaySun

    Gold Coast Southport Campus Course TRAINERS

    Toriqul Mozumder

    Gold Coast Southport Campus Campus & Facilities

    Your Campus

    Nestled along Queensland’s most iconic coastline, our Gold Coast Centre is a study and recreation paradise, just minutes from the surf, gigantic shopping malls & a wealth of attractions.

    1 Nerang Street, Southport

    Session Locations

    Gold Coast Room 9
    • Projector
    • Multimedia Wall
    • Lecture Seating

    NIET Group Gold Coast Centre is our coastal centre of excellence, with light-filled spacious rooms nestled along the vibrant Queensland Coastline.

    VIEW IN MAP
    Gold Coast Room 8
    • Smart Tv

    Cosy teaching space complete with collaborative seating and smart tv.

    VIEW IN MAP

    Here's what our Community Services students think

    See why more than 20,000 students have chosen Charlton Brown

    Karent Camacho
    Community Services student

    Yashi is amazing! She has years of experience in community services. Her class is engaging and interactive. Her assistance and guidance in my studies have improved my confidence in getting a job in the field.

    Why study with ?

    Very Affordable.

    Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

    Lots of Pathway Options.

    We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

    Accessible Entry Requirements.

    Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

    Just the education you need.

    Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

    How do I apply?

    Our application process is free, easy & there’s no obligation.

    1

    Submit an Application

    It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
    Click here to start →

    2

    Accept your letter of offer

    Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

    An effective teacher is one who directs, facilitates and manages the students’ learning process. Da Teng is one of them. I like his flexible teaching style, positive belief in the ability to solve translating problems, willingness and motivation to listen and caring for students.

     

    Zhang Jing

    I’m very happy with the service and education Charlton Brown provided! Alvin’s teaching was fun, creative and entertaining. He likes to talk about trending topics in the class. He’s also fast at answering any questions.

    Rob Manz

    Thanks to CB admin staff Shirley, Menu, and My teacher Fei, Beth and Fanny for providing the care and support. I’ll start working casually at a childcare centre soon after the placement. I’m extremely happy with my achievement!

     

    Ping Lai

    From our trainer Rudy to the fantastic online resources, super engaging lectures and the outstanding guest speakers – plus the 24/7 student support – there’s literally no better place to study. It’s incredible.

    Nathaniel

    I’ve been enjoying the course a lot. I gained the knowledge in the classroom and then apply it at workplace. The staff, the student services, they are all friendly and supportive.

     

    Muni

    I am very satisfied with CB.  I finished Cert III Individual Support and Cert IV Disability with trainer Jericho. He has been a superb help in completing my course.  Although he is strict on attendance and submission, he gives us flexibility in completing our assessments and offers free one-on-one consultation. He patiently explains to us the subjects we find difficult to understand.

    CB admin team Menu and Shirley has been very wonderful in helping me with all my needs. I could not ask for a better educational institution in my studies here in Brisbane.

    Milette Regalado

    I highly recommend this course. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.

     

    Michy

    I’m loving studying design at the institute – it’s fast-paced but the staff, the labs, the learning are awesome. The opportunity to start from scratch to design and market a clothing line is super exciting.

    Mariana

    I’ve been really improving my English, and I’m very excited to start high school in Australia.

     

    Mao Masuda

    I’m so lucky, I had a great time with amazing teachers in General English-Ms.Jessica and Ms.Jayne. They’re always supportive to us. I’ve learned a lot and I could improve my English skill with my class. I really appreciate their help.

     

    Luna
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