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Want to work in community services?
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Aged and Community Care
COURSE CODE: CHC52021

Diploma of Community Services

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INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$6,500

INDUSTRY PLACEMENT

200 hours

CRICOS CODES

116300B

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane Campus (Adelaide Street 2) Gold Coast Southport Campus

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
15 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions

Explore Course by campus:
Brisbane Campus (Adelaide Street 2) Gold Coast Southport Campus

Empower those in need and make a meaningful impact in your community with the Diploma of Community Services, where you'll develop essential skills in service delivery and leadership.

About this Course:

The Diploma of Community Services prepares you for a dynamic career in the field of community services by equipping you with comprehensive skills and knowledge. You'll gain advanced expertise in managing, coordinating, and delivering person-centred services to individuals, groups, and communities. The course includes practical placements within community services organisations, offering invaluable real-world experience.

What You'll Learn:

  • Use digital technologies to collaborate and communicate effectively

Career Outcomes

Our graduates work with industry experts

Entry Requirements

AGE
18
GRADE
12
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 12 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) or successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.Students must meet specific eligibility criteria before commencing. Evidence of successful completion of the following requirements must be submitted six (6) weeks prior to the start of the work placement: National Police Check & Working with Vulnerable People Registration (for students in Tasmania) or NDIS National Worker Screening Clearance (for students in Queensland).Specific Updates to English Language Requirements for Student VisasGeneral Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent).Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

UNITS

CORE UNITS

Unit Code
Unit Name
CHCCCS004
Assess co-existing needs
CHCCCS007
Develop and implement service programs
CHCCCS019
Recognise and respond to crisis situations
CHCCSM013
Facilitate and review case management
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS003
Maintain work health and safety

ELECTIVE UNITS

Unit Code
Unit Name
CHCCSM012
Coordinate complex case requirements
CHCAOD004
Assess needs of client with alcohol and other drugs issues
CHCADV002
Provide advocacy and representation services
CHCDIV003
Manage and promote diversity
CHCCOM003
Develop workplace communication strategies
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCCDE027
Implement community development strategies
CHCMHS001
Work with people with mental health issues

Intake Dates

  • 2025
    • NovemberMonday, 10th
    • DecemberMonday, 01st
  • 2026
    • JanuaryMonday, 05th
    • FebruaryMonday, 02nd
    • MarchMonday, 02nd
    • AprilTuesday, 07th
    • MayTuesday, 05th
    • JuneMonday, 01st
    • JulyMonday, 06th
    • AugustMonday, 03rd
    • SeptemberMonday, 07th
    • OctoberTuesday, 06th
    • NovemberMonday, 02nd
    • DecemberMonday, 07th
  • 2027
    • JanuaryMonday, 04th
    • FebruaryMonday, 01st
    • MarchMonday, 01st
    • AprilMonday, 12th
    • MayMonday, 10th
    • JuneMonday, 07th
    • JulyMonday, 12th
    • AugustMonday, 02nd
    • SeptemberMonday, 06th
    • OctoberMonday, 11th
    • NovemberMonday, 01st
    • DecemberMonday, 06th

Interested in Studying?

Here's why choose CB.

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Course Information

Brisbane Campus (Adelaide Street 2) Tuition Fees

Course Name Course
Duration		 Domestic / Permanent Resident International Temporary Resident Campus
Availability		 Intakes
Diploma of Community Services 52 weeks $6,500 $9,000 $7,500 BNE2 GLD Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Brisbane Campus (Adelaide Street 2) Study & Schedule

KEY:
Class (Face to Face)
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Support (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
TuesdayTue
Room 9
9:00 am - 5:00 pm
Carol Ly
WednesdayWed
ThursdayThu
Room 9
9:00 am - 5:00 pm
Carol Ly
FridayFri
SaturdaySat
SundaySun

Brisbane Campus (Adelaide Street 2) Course TRAINERS

Carol Ly

*Pending*

Brisbane Campus (Adelaide Street 2) Campus & Facilities

Your Campus

Charlton Brown – 316 Adelaide Street, Brisbane

Charlton Brown is proud to unveil its newest campus at Level 3, 316 Adelaide Street, right in the heart of Brisbane’s dynamic city centre. This state-of-the-art facility has been purposefully designed to deliver an inspiring, hands-on learning experience for the next generation of professionals.

More than just a modern campus, 316 Adelaide Street is a hub for innovation, collaboration, and career development. Surrounded by Brisbane’s vibrant cafes, green spaces, and cultural landmarks, it offers students an authentic urban learning environment that blends academic excellence with real-world opportunity.

With seamless access to public transport, students can easily connect from all parts of the city—making study more convenient and accessible than ever before.

This new campus embodies Charlton Brown’s ongoing commitment to quality education, community, and growth. It’s a place where students don’t just learn—they thrive, connect, and build meaningful pathways to their future careers.

http://316 Adelaide St, Brisbane City QLD 4000

Session Locations

Brisbane Room 9
  • White Board
  • Seating

NIET Group Brisbane – Classroom 9 (Generic Classroom)
Classroom 9 is a dynamic and adaptable learning space that supports a wide range of academic and vocational programs across the NIET Group.

Designed to promote collaboration and engagement, this classroom provides an inclusive environment where students from diverse disciplines come together to learn, share ideas, and build essential skills for their future careers.

Through interactive lessons and group discussions, Classroom 9 fosters curiosity, confidence, and critical thinking — empowering students to connect theory with real-world application.

VIEW IN MAP

Gold Coast Southport Campus Tuition Fees

Course Name Course
Duration		 Domestic / Permanent Resident International Temporary Resident Campus
Availability		 Intakes
Diploma of Community Services 52 weeks $6,500 $9,000 $7,500 BNE2 GLD Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Gold Coast Southport Campus Study & Schedule

KEY:
Class (Face to Face)
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Support (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
TuesdayTue
WednesdayWed
ThursdayThu
Room 4
9:00 am - 5:00 pm
Toriqul Mozumder
FridayFri
Room 4
9:00 am - 5:00 pm
Toriqul Mozumder
SaturdaySat
SundaySun

Gold Coast Southport Campus Course TRAINERS

Toriqul Mozumder

Gold Coast Southport Campus Campus & Facilities

Your Campus

NIET Group Gold Coast – 6/8 Scarborough Street

Welcome to the heart of NIET Group’s Gold Coast Campus — a bright, open, and inspiring space designed to foster connection, creativity, and community.

Bathed in natural light from floor-to-ceiling windows, the campus offers an airy, contemporary environment where students can study, collaborate, or simply relax between classes. Comfortable seating areas and flexible layouts encourage conversation and teamwork, while computer workstations along the windows provide easy access for study and research.

Vibrant colours and soft furnishings bring a sense of energy and comfort, creating a space that feels both professional and welcoming — a place where ideas flow as easily as friendships form.

The Gold Coast Campus embodies NIET Group’s commitment to creating learning environments that empower and inspire — where every student feels supported, connected, and ready to thrive within a vibrant academic community.

Session Locations

Gold Coast Room 4
  • Large Interactive TV
  • Whiteboard
  • Seating

NIET Group Gold Coast – Classroom 4 (Generic Classroom)
Classroom 4 is a bright, thoughtfully arranged learning space designed to enhance focus, interaction, and collaboration.

The classroom features a modern layout with neatly arranged desks, allowing for both individual study and group activities. Front-facing seating ensures clear visibility for presentations and discussions, while the open configuration encourages participation and dynamic communication between trainers and students.

Balanced with comfort and practicality, the space supports a wide range of programs and teaching methods — from lectures and workshops to group projects and professional training sessions.

Classroom 4 reflects NIET’s commitment to creating engaging, student-centered environments that inspire learning, connection, and achievement.

VIEW IN MAP

Here's what our Community Services students think

See why more than 20,000 students have chosen Charlton Brown

Karent Camacho
Community Services student

Yashi is amazing! She has years of experience in community services. Her class is engaging and interactive. Her assistance and guidance in my studies have improved my confidence in getting a job in the field.

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

An effective teacher is one who directs, facilitates and manages the students’ learning process. Da Teng is one of them. I like his flexible teaching style, positive belief in the ability to solve translating problems, willingness and motivation to listen and caring for students.

 

Zhang Jing

I’m very happy with the service and education Charlton Brown provided! Alvin’s teaching was fun, creative and entertaining. He likes to talk about trending topics in the class. He’s also fast at answering any questions.

Rob Manz

Thanks to CB admin staff Shirley, Menu, and My teacher Fei, Beth and Fanny for providing the care and support. I’ll start working casually at a childcare centre soon after the placement. I’m extremely happy with my achievement!

 

Ping Lai

From our trainer Rudy to the fantastic online resources, super engaging lectures and the outstanding guest speakers – plus the 24/7 student support – there’s literally no better place to study. It’s incredible.

Nathaniel

I’ve been enjoying the course a lot. I gained the knowledge in the classroom and then apply it at workplace. The staff, the student services, they are all friendly and supportive.

 

Muni

I am very satisfied with CB.  I finished Cert III Individual Support and Cert IV Disability with trainer Jericho. He has been a superb help in completing my course.  Although he is strict on attendance and submission, he gives us flexibility in completing our assessments and offers free one-on-one consultation. He patiently explains to us the subjects we find difficult to understand.

CB admin team Menu and Shirley has been very wonderful in helping me with all my needs. I could not ask for a better educational institution in my studies here in Brisbane.

Milette Regalado

I highly recommend this course. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.

 

Michy

I’m loving studying design at the institute – it’s fast-paced but the staff, the labs, the learning are awesome. The opportunity to start from scratch to design and market a clothing line is super exciting.

Mariana

I’ve been really improving my English, and I’m very excited to start high school in Australia.

 

Mao Masuda

I’m so lucky, I had a great time with amazing teachers in General English-Ms.Jessica and Ms.Jayne. They’re always supportive to us. I’ve learned a lot and I could improve my English skill with my class. I really appreciate their help.

 

Luna
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