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Hospitality
COURSE CODE: SIT50422

Diploma of Hospitality Management [Operations]

INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$5,000

INDUSTRY PLACEMENT

36 Completed Shifts

CRICOS CODES

114870F

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
20 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions

Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of cookery/hospitality and managerial skills to effectively operate hospitality venues.

About this Course:

Study a Diploma of Hospitality Management in Brisbane or Hobart, learning cutting-edge theory and practical skills to expand your hotel & restaurant career. Our Diploma of Hospitality Management provides management and leadership skills to enable industry professionals to expand their career, run more profitable businesses, and create sustainable growth. Encompassing conflict and risk management, service experience development and human resource skillsets, this qualification is perfectly suited to people who love hospitality, and want to take the next step. Please note that this qualification is taught and assessed holistically. Attainment of a full qualification cannot be issued until all assessments have been submitted and deemed competent

What You'll Learn:

  • manage staff and rosters
  • network in the hospitality industry
  • create and work under budgets
  • effectively deal with conflict
  • administration (Elective units)
  • commercial cookery (Elective units)
  • Customer service
  • Finance (Elective units)

Career Outcomes


Our graduates work in the world's biggest hotels

Entry Requirements

AGE
18
GRADE
11
IELTS
6.0

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 11 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 6.0 academic or general IELTS) or successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Specific Updates to English Language Requirements for Student Visas: General Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent). Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

UNITS

CORE UNITS

Unit Code
Unit Name
SITXWHS007
Implement and monitor work health and safety practices
SITXCCS015
Enhance customer service experiences
SITXCCS016
Develop and manage quality customer service practices
SITXGLC002
Identify and manage legal risks and comply with law
SITXMGT004
Monitor work operations
SITXMGT005
Establish and conduct business relationships
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXCOM010
Manage conflict
SITXFIN009
Manage finances within a budget
SITXFIN010
Prepare and monitor budgets

ELECTIVE UNITS

Unit Code
Unit Name
SITHIND008
Work effectively in hospitality service
SITXFSA005
Use hygienic practices for food safety
SITXFSA006
Participate in safe food handling practices
SITXFSA008*
Develop and implement a food safety program
SITHFAB021
Provide responsible service of alcohol
SITXINV007
Purchase goods
SITXINV008
Control stock
SITHIND006
Source and use information on the hospitality industry
SITHFAB024*
Prepare and serve non-alcoholic beverages
SITHFAB025*
Prepare and serve espresso coffee
SITHKOP014
Plan catering for events or functions
SITHKOP015*
Design and cost menus
SITEEVT020
Source and use information on the events industry
BSBCMM411
Make presentations
BSBOPS502
Manage business operational plans
BSBTWK503
Manage Meetings
BSBTWK501
Lead diversity and inclusion

Intake Dates

  • 2024
    • JuneMonday, 03rd
    • JulyMonday, 08th
    • AugustMonday, 05th
    • SeptemberMonday, 02nd
    • OctoberMonday, 14th
    • NovemberThursday, 14th
    • DecemberMonday, 02nd

University Pathways

University of Tasmania
Packaged
100 CP (8 Units)
Torrens University
Packaged
80CP
Torrens University
Packaged
80CP
Southern Cross University The Hotel School
Packaged
8 units

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Course Details

Brisbane Campus (Ann Street) Tuition Fees

Course NameCourse
Duration
Domestic / Permanent ResidentCampus
Availability
Intakes
Diploma of Hospitality Management [Operations]52 weeks$5,000ANN GLDMonthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250


Brisbane Campus (Ann Street) Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
TuesdayTue
Room 10
12:00 pm - 5:00 pm
Jocelyn SHAO
WednesdayWed
ThursdayThu
Room 10
9:00 am - 5:00 pm
Jocelyn SHAO
FridayFri
Room 10
9:00 am - 5:00 pm
Jocelyn SHAO
SaturdaySat
SundaySun

Brisbane Campus (Ann Street) Course TRAINERS

Jocelyn SHAO

TBA

Brisbane Campus (Ann Street) Campus & Facilities

Your Campus

The NIET Group’s Ann Street Centre Campus, envisioned as a pinnacle of vocational training, stands as a premier institution in Brisbane, meticulously designed to meet the highest standards in child care, IT, aged care, and fashion training. This campus, located in the bustling heart of the city, boasts state-of-the-art facilities and resources, ensuring an immersive and cutting-edge learning experience for students.

In the child care and aged care sectors, the campus features realistic simulation environments, replicating real-world care settings to provide students with hands-on experience. The IT training facilities are equipped with the latest technology and software, fostering an environment of innovation and advanced learning. For fashion training, the campus offers modern design studios and workshops, equipped with industry-standard tools and materials, allowing students to explore and create with freedom and precision.

Central to NIET Group’s philosophy, the Ann Street Centre Campus prioritizes a student-centered approach, offering small class sizes for personalized attention, and access to experienced and industry-connected faculty. This approach ensures that graduates are not just academically proficient, but also industry-ready, armed with practical skills and a deep understanding of their respective fields. The campus is more than just a learning space; it’s a vibrant community where the leaders of tomorrow are nurtured and prepared for successful careers.

Session Locations

Ann Room 10
  • Projector
  • Multimedia Wall
  • Lecture Seating

NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.

Gold Coast Southport Campus Tuition Fees

Course NameCourse
Duration
Domestic / Permanent ResidentCampus
Availability
Intakes
Diploma of Hospitality Management [Operations]52 weeks$5,000ANN GLDMonthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250


Gold Coast Southport Campus Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
Room 9
9:00 am - 5:00 pm
John Owen
TuesdayTue
WednesdayWed
Room 9
9:00 am - 5:00 pm
John Owen
ThursdayThu
FridayFri
Room 10
12:00 pm - 5:00 pm
John Owen
SaturdaySat
SundaySun

Gold Coast Southport Campus Course TRAINERS

John Owen

I originate from Wales/Uk.
I have over 40 years’ experience in the Hospitality Industry and have owned and operated 6 Restaurants spanning a 17-year period during this time.
I was a semiprofessional Triathlete for 9 years in my younger years and still enjoy long power walks, distance swimming, cycling and going to the gym in my free time.

Gold Coast Southport Campus Campus & Facilities

Your Campus

Nestled along Queensland’s most iconic coastline, our Gold Coast Centre is a study and recreation paradise, just minutes from the surf, gigantic shopping malls & a wealth of attractions.

1 Nerang Street, Southport

Session Locations

Gold Coast Room 9
  • Projector
  • Multimedia Wall
  • Lecture Seating

NIET Group Gold Coast Centre is our coastal centre of excellence, with light-filled spacious rooms nestled along the vibrant Queensland Coastline.

Gold Coast Room 10
  • Projector
  • Multimedia Wall
  • Lecture Seating

NIET Group Gold Coast Centre is our coastal centre of excellence, with light-filled spacious rooms nestled along the vibrant Queensland Coastline.

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

An effective teacher is one who directs, facilitates and manages the students’ learning process. Da Teng is one of them. I like his flexible teaching style, positive belief in the ability to solve translating problems, willingness and motivation to listen and caring for students.

 

Zhang Jing

I’m very happy with the service and education Charlton Brown provided! Alvin’s teaching was fun, creative and entertaining. He likes to talk about trending topics in the class. He’s also fast at answering any questions.

Rob Manz

Thanks to CB admin staff Shirley, Menu, and My teacher Fei, Beth and Fanny for providing the care and support. I’ll start working casually at a childcare centre soon after the placement. I’m extremely happy with my achievement!

 

Ping Lai

From our trainer Rudy to the fantastic online resources, super engaging lectures and the outstanding guest speakers – plus the 24/7 student support – there’s literally no better place to study. It’s incredible.

Nathaniel

I’ve been enjoying the course a lot. I gained the knowledge in the classroom and then apply it at workplace. The staff, the student services, they are all friendly and supportive.

 

Muni

I am very satisfied with CB.  I finished Cert III Individual Support and Cert IV Disability with trainer Jericho. He has been a superb help in completing my course.  Although he is strict on attendance and submission, he gives us flexibility in completing our assessments and offers free one-on-one consultation. He patiently explains to us the subjects we find difficult to understand.

CB admin team Menu and Shirley has been very wonderful in helping me with all my needs. I could not ask for a better educational institution in my studies here in Brisbane.

Milette Regalado

I highly recommend this course. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.

 

Michy

I’m loving studying design at the institute – it’s fast-paced but the staff, the labs, the learning are awesome. The opportunity to start from scratch to design and market a clothing line is super exciting.

Mariana

I’ve been really improving my English, and I’m very excited to start high school in Australia.

 

Mao Masuda

I’m so lucky, I had a great time with amazing teachers in General English-Ms.Jessica and Ms.Jayne. They’re always supportive to us. I’ve learned a lot and I could improve my English skill with my class. I really appreciate their help.

 

Luna
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