Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of cookery/hospitality and managerial skills to effectively operate hospitality venues.
About this Course:
Study a Diploma of Hospitality Management in Brisbane or Hobart, learning cutting-edge theory and practical skills to expand your hotel & restaurant career.
Our Diploma of Hospitality Management provides management and leadership skills to enable industry professionals to expand their career, run more profitable businesses, and create sustainable growth. Encompassing conflict and risk management, service experience development and human resource skillsets, this qualification is perfectly suited to people who love hospitality, and want to take the next step.
Please note that this qualification is taught and assessed holistically. Attainment of a full qualification cannot be issued until all assessments have been submitted and deemed competent
What You'll Learn:
Implement and monitor work health and safety, and enhance customer service.
Manage conflict, finances, budgets, and staff rosters.
Lead and manage people, and establish business relationships.
Ensure food safety, develop a food safety program, and provide responsible service of alcohol.
Plan catering, control stock, and design and cost menus.
Make presentations, manage meetings, and use industry information.
Career Outcomes
Hospitality Manager
Sous Chef
Restaurant Manager
Our graduates work in the world's biggest hotels
UNITS
CORE UNITS
Unit Code
Unit Name
SITXWHS007
Implement and monitor work health and safety practices
SITXCCS015
Enhance customer service experiences
SITXCCS016
Develop and manage quality customer service practices
SITXGLC002
Identify and manage legal risks and comply with law
SITXMGT004
Monitor work operations
SITXMGT005
Establish and conduct business relationships
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXCOM010
Manage conflict
SITXFIN009
Manage finances within a budget
SITXFIN010
Prepare and monitor budgets
ELECTIVE UNITS
Unit Code
Unit Name
SITHIND008
Work effectively in hospitality service
SITXFSA005
Use hygienic practices for food safety
SITXFSA006
Participate in safe food handling practices
SITXFSA008*
Develop and implement a food safety program
SITHFAB021
Provide responsible service of alcohol
SITXINV007
Purchase goods
SITXINV008
Control stock
SITHIND006
Source and use information on the hospitality industry
Brisbane Campus (Adelaide Street 1) Study & Schedule
KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded
Group A
MondayMon
TuesdayTue
Teams
9:00 am - 2:30 pm
Jocelyn SHAO
WednesdayWed
ThursdayThu
Room 10
9:00 am - 5:00 pm
Jocelyn SHAO
FridayFri
Room 10
9:00 am - 5:00 pm
Jocelyn SHAO
SaturdaySat
SundaySun
Brisbane Campus (Adelaide Street 1) Course TRAINERS
Jocelyn SHAO
TBA
Brisbane Campus (Adelaide Street 1) Campus & Facilities
Your Campus
Overlooking King George Square in the heart of Brisbane’s CBD, NIET Group Brisbane Centre features 10 tutorial rooms, two lecture theatres, library and digital media lab, alongside modern computer lab & large open recreation & study spaces. The campus is just metres from major bus and train terminals, extensive retail & accommodation options.
Level 4, 102 Adelaide Street, Brisbane, 4000
Session Locations
Teams
Online Video Conference
Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.
NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.
Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.
Lots of Pathway Options.
We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.
Accessible Entry Requirements.
Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.
Just the education you need.
Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.
How do I apply?
Our application process is free, easy & there’s no obligation.
1
Submit an Application
It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time. Click here to start →
2
Accept your letter of offer
Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!
An effective teacher is one who directs, facilitates and manages the students’ learning process. Da Teng is one of them. I like his flexible teaching style, positive belief in the ability to solve translating problems, willingness and motivation to listen and caring for students.
Zhang Jing
I’m very happy with the service and education Charlton Brown provided! Alvin’s teaching was fun, creative and entertaining. He likes to talk about trending topics in the class. He’s also fast at answering any questions.
Rob Manz
Thanks to CB admin staff Shirley, Menu, and My teacher Fei, Beth and Fanny for providing the care and support. I’ll start working casually at a childcare centre soon after the placement. I’m extremely happy with my achievement!
Ping Lai
From our trainer Rudy to the fantastic online resources, super engaging lectures and the outstanding guest speakers – plus the 24/7 student support – there’s literally no better place to study. It’s incredible.
Nathaniel
I’ve been enjoying the course a lot. I gained the knowledge in the classroom and then apply it at workplace. The staff, the student services, they are all friendly and supportive.
Muni
I am very satisfied with CB. I finished Cert III Individual Support and Cert IV Disability with trainer Jericho. He has been a superb help in completing my course. Although he is strict on attendance and submission, he gives us flexibility in completing our assessments and offers free one-on-one consultation. He patiently explains to us the subjects we find difficult to understand.
CB admin team Menu and Shirley has been very wonderful in helping me with all my needs. I could not ask for a better educational institution in my studies here in Brisbane.
Milette Regalado
I highly recommend this course. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.
Michy
I’m loving studying design at the institute – it’s fast-paced but the staff, the labs, the learning are awesome. The opportunity to start from scratch to design and market a clothing line is super exciting.
Mariana
I’ve been really improving my English, and I’m very excited to start high school in Australia.
Mao Masuda
I’m so lucky, I had a great time with amazing teachers in General English-Ms.Jessica and Ms.Jayne. They’re always supportive to us. I’ve learned a lot and I could improve my English skill with my class. I really appreciate their help.