COURSE CODE: SIT50416 
Entirely On-Campus
Entirely Online (Face to Face)
Entirely Online (Self-study)
Mixed Mode (Part On-Campus & Online)*Domestic students are only required to attend practical & lecture sessions
Study a Diploma of Hospitality Management in Brisbane or Hobart, learning cutting-edge theory and practical skills to expand your hotel & restaurant career.
Our Diploma of Hospitality Management provides management and leadership skills to enable industry professionals to expand their career, run more profitable businesses, and create sustainable growth. Encompassing conflict and risk management, service experience development and human resource skillsets, this qualification is perfectly suited to people who love hospitality, and want to take the next step.
Please note that this qualification is taught and assessed holistically. This means that there is no exit point until completion of the course and Statement of Attainment cannot be issued until all assessments have been submitted and deemed competent.
Minimum age of 18 years
Year 11 Australian Senior High School Certificate or equivalent with full academic results
Intermediate English (equivalent to 5.0 academic IELTS)
Photo ID and evidence of citizenship (international students must provide copy of passport)
Basic computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a portable computer with keyboard, pointing device, speaker, camera and microphone, and a broadband internet connection.
Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.
Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme.
| Date | Duration | Unit Code | Unit Name | Assessment Due Date | |
|---|---|---|---|---|---|
| Tuesday | Weeks | ||||
| 02-Jan-23 | 22-Jan-23 | 3 | SITXCCS007 | Enhance customer service experiences © | 29-Jan-23 |
| 23-Jan-23 | 12-Feb-23 | 3 | SITHIND001 | Use hygienic practices for hospitality service | 19-Feb-23 |
| 13-Feb-23 | 12-Mar-23 | 4 | SITXWHS003 | Implement and monitor work health and safety practices © | 19-Mar-23 |
| 13-Mar-23 | 02-Apr-23 | 3 | BSBLDR522 | Manage people performance | 9-Apr-23 |
| 03-Apr-23 | 16-Apr-23 | 2 | Term Break | ||
| 17-Apr-23 | 23-Apr-23 | 1 | BSBLDR522 | Manage people performance | 30-Apr-23 |
| 24-Apr-23 | 21-May-23 | 4 | BSBRSK501 | Manage risk | 28-May-23 |
| 22-May-23 | 11-Jun-23 | 3 | BSBPEF502 | Develop and use emotional intelligence | 18-Jun-23 |
| 12-Jun-23 | 25-Jun-23 | 2 | BSBLDR523 | Lead and manage effective workplace relationships | 2-Jul-23 |
| 26-Jun-23 | 09-Jul-23 | 2 | Term Break | ||
| 10-Jul-23 | 16-Jul-23 | 1 | BSBLDR523 | Lead and manage effective workplace relationships | 23-Jul-23 |
| 17-Jul-23 | 06-Aug-23 | 3 | BSBTWK502 | Manage team effectiveness | 13-Aug-23 |
| 07-Aug-23 | 27-Aug-23 | 3 | BSBPEF501 | Manage personal work priorities and professional development | 3-Sep-23 |
| 28-Aug-23 | 17-Sep-23 | 3 | BSBFIA302 | Process payroll | 24-Sep-23 |
| 18-Sep-23 | 01-Oct-23 | 2 | Term Break | ||
| 02-Oct-23 | 08-Oct-23 | 1 | BSBFIA302 | Process payroll | 15-Oct-23 |
| 09-Oct-23 | 29-Oct-23 | 3 | BSBFIM502 | Manage payroll | 5-Nov-23 |
| 30-Oct-23 | 19-Nov-23 | 3 | BSBADM502 | Manage meetings | 26-Nov-23 |
| 20-Nov-23 | 17-Dec-23 | 4 | BSBCMM401 | Make a presentation | 24-Dec-23 |
| 18-Dec-23 | 31-Dec-23 | 2 | Term Break | ||
| Date | Duration | Unit Code | Unit Name | Assessment Due Date | |
| Thursday | Weeks | ||||
| 02-Jan-23 | 22-Jan-23 | 3 | SITXCCS008 | Develop and manage quality customer service practices © | 29-Jan-23 |
| 23-Jan-23 | 12-Feb-23 | 3 | SITHIND004 | Work effectively in hospitality service | 19-Feb-23 |
| 13-Feb-23 | 12-Mar-23 | 4 | SITHFAB002 | Provide responsible service of alcohol | 19-Mar-23 |
| 13-Mar-23 | 02-Apr-23 | 3 | SITXGLC001 | Research and comply with regulatory requirements © | 9-Apr-23 |
| 03-Apr-23 | 16-Apr-23 | 2 | Term Break | ||
| 17-Apr-23 | 23-Apr-23 | 1 | SITXGLC001 | Research and comply with regulatory requirements | 30-Apr-23 |
| 24-Apr-23 | 21-May-23 | 4 | BSBMGT517 | Manage operational plan © | 28-May-23 |
| 22-May-23 | 11-Jun-23 | 3 | SITXCOM005 | Manage conflict © | 18-Jun-23 |
| 12-Jun-23 | 25-Jun-23 | 2 | BSBDIV501 | Manage diversity in the workplace © | 2-Jul-23 |
| 26-Jun-23 | 09-Jul-23 | 2 | Term Break | ||
| 10-Jul-23 | 16-Jul-23 | 1 | BSBDIV501 | Manage diversity in the workplace | 23-Jul-23 |
| 17-Jul-23 | 06-Aug-23 | 3 | SITXMGT002 | Establish and conduct business relationships © | 13-Aug-23 |
| 07-Aug-23 | 27-Aug-23 | 3 | SITXMGT001 | Monitor work operations © | 3-Sep-23 |
| 28-Aug-23 | 17-Sep-23 | 3 | SITXHRM002 | Roster staff | 24-Sep-23 |
| 18-Sep-23 | 01-Oct-23 | 2 | Term Break | ||
| 02-Oct-23 | 08-Oct-23 | 1 | SITXHRM002 | Roster staff © | 15-Oct-23 |
| 09-Oct-23 | 29-Oct-23 | 3 | SITXHRM003 | Lead and manage people © | 5-Nov-23 |
| 30-Oct-23 | 26-Nov-23 | 4 | SITXFIN004 | Prepare and monitor budgets © | 3-Dec-23 |
| 27-Nov-23 | 17-Dec-23 | 3 | SITXFIN003 | Manage finances within a budget © | 24-Dec-23 |
| 18-Dec-23 | 31-Dec-23 | 2 | Term Break | ||
Paid internships are completed in the hotels, providing practical experience across various departments and industry experts in the hotel contribute to the course’s delivery through a guest speaker series. UniTrack students have a unique opportunity to study academic content and enjoy work opportunities in the workplace to re-enforce their learning.
As part of your progression, UniTrack programme participants will work together to host an event to invite industry guests to sample student’s food, and where our hospitality students would serve the valuable customers at our group’s extensive range of award-winning cafe bistros.
Presented by Tasmanian Hospitality Association cookery facilitator Peter Handy and hospitality facilitator Eria Sheldon Collins speaking on the topic of large international hotel chains). The Tasmanian Hospitality Association is the peak industry body for hotels, accommodation, restaurants, cafes, caterers, community, sporting and RSL clubs in Tasmania.
| Course Name | Course Duration |
Campus Availability |
Intakes |
|---|---|---|---|
| Diploma of Hospitality Management [UniTrack] | 52 weeks | ANN SBY | Trimester |
Enrolment Fee: $250
Material Fee: $250
This programme is delivered as a Charlton Brown UniTrack Programme Diploma of Hospitality – you can find more information here.
Lecture (F2F Online)Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Online)Tutorial (F2F Online)
Tutorial (On Campus)
have more than 12 years experience in Hospitality industry, including cafes, restaurants, hotel.
I owned and managed 3 cafe restaurants in Brisbane for close to 10 years!
Starting to work as Hospitality trainer/Lecturer since 2018, delivering qualification like Diploma of Hospitality and Advanced diploma of Hospitality， as well as short courses such as RSA, Food safety and Making expresso.
NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.
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| Course Name | Course Duration |
Domestic / Permanent Resident | Campus Availability |
Intakes |
|---|---|---|---|---|
| Diploma of Hospitality Management [UniTrack] | 52 weeks | $5,000 | ANN SBY | Trimester |
Enrolment Fee: $250
Material Fee: $250
This programme is delivered as a Charlton Brown UniTrack Programme Diploma of Hospitality – you can find more information here.
Lecture (F2F Online)Lecture (On-Campus)Practical (Offsite)Practical (On Campus)Supervised Training (Online)Tutorial (F2F Online)Tutorial (On Campus)Our group’s Hobart Sandy Bay campus is nestled in the University of Tasmania’s sprawling campus on the river Derwent, incorporating 10 large lecture and tutorial rooms, breakout room and lab, each with an expansive view across Hobart.
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Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.
We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.
Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.
Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.
It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
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Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!
I’ve had a really fantastic time studying with the college – our training team are really personable and give us a really in-depth and industry-relevant training experience – both in terms of learning to cook, but also running a kitchen.
My trainer Richard Kim provided great support and care when I was sick due to the pandemic. Richard gave me extra time on assignments. He also explained every topic with great patience. I consider myself extremely lucky to be his student.
Yashi is amazing! She has years of experience in community services. Her class is engaging and interactive. Her assistance and guidance in my studies have improved my confidence in getting a job in the field.
During my work placement at Edge Early Learning Centre, I was promoted to lead educator! I thoroughly enjoyed studying at Charlton Brown – easy access to ECEC resources, constructive feedback on the assessments, and tons of help and encouragement from my trainer Fei Yu.
Great learning experience! A very welcoming environment with a great location in Hobart City! Huge thanks to trainer Jean for his enthusiasm and dedication.
After completing the work placement, I received a job offer at a renowned childcare centre in Hobart. I would like to thank my trainer Adam for providing a huge amount of support and encouragement during the course.
Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.
Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.
Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!
Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.
FACULTY OF BUSINESS & LEADERSHIP
FACULTY OF FASHION
FACULTY OF ARTS & LANGUAGE
FACULTY OF EDUCATION & CARE
FACULTY OF HOSPITALITY & TOURISM
FACULTY OF SCIENCE & TECHNOLOGY
