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Hospitality
COURSE CODE: SIT50416

Diploma of Hospitality Management [UniTrack]

INTAKES

Trimester

DURATION

52 weeks

Domestic / Permanent Resident FEES

$5,000

INDUSTRY PLACEMENT

36 complete service periods

CRICOS CODES

106605A

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
20 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions

Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of hospitality and managerial skills to effectively operate hospitality venues.

About the Course:

Study a Diploma of Hospitality Management in Brisbane or Hobart, learning cutting-edge theory and practical skills to expand your hotel & restaurant career.

Our Diploma of Hospitality Management provides management and leadership skills to enable industry professionals to expand their career, run more profitable businesses, and create sustainable growth. Encompassing conflict and risk management, service experience development and human resource skillsets, this qualification is perfectly suited to people who love hospitality, and want to take the next step.

Please note that this qualification is taught and assessed holistically. This means that there is no exit point until completion of the course and Statement of Attainment cannot be issued until all assessments have been submitted and deemed competent.

What You’ll Learn:

  • manage staff and rosters, network in the hospitality industry
  • create and work under budgets
  • effectively deal with conflict
  • administration (Elective units)
  • commercial cookery (Elective units)
  • ICT management (Elective units)
  • Finance (Elective units)
  • event management (Elective units)

Career Outcomes


Our graduates work in the world's biggest hotels

ENTRY REQUIREMENTS

AGE
18
GRADE
11
IELTS
5.0

Age

Minimum age of 18 years

Education & Experience Requirements

Year 11 Australian Senior High School Certificate or equivalent with full academic results

English Language

Intermediate English (equivalent to 5.0 academic IELTS)

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Basic computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a portable computer with keyboard, pointing device, speaker, camera and microphone, and a broadband internet connection.

Additional Requirements

Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme.

TRAINING PLAN

Date Duration Unit Code Unit Name Assessment Due Date
Tuesday Weeks
02-Jan-23 22-Jan-23 3 SITXCCS007 Enhance customer service experiences © 29-Jan-23
23-Jan-23 12-Feb-23 3 SITHIND001 Use hygienic practices for hospitality service 19-Feb-23
13-Feb-23 12-Mar-23 4 SITXWHS003 Implement and monitor work health and safety practices © 19-Mar-23
13-Mar-23 02-Apr-23 3 BSBLDR522 Manage people performance 9-Apr-23
03-Apr-23 16-Apr-23 2 Term Break
17-Apr-23 23-Apr-23 1 BSBLDR522 Manage people performance 30-Apr-23
24-Apr-23 21-May-23 4 BSBRSK501 Manage risk 28-May-23
22-May-23 11-Jun-23 3 BSBPEF502 Develop and use emotional intelligence 18-Jun-23
12-Jun-23 25-Jun-23 2 BSBLDR523 Lead and manage effective workplace relationships 2-Jul-23
26-Jun-23 09-Jul-23 2 Term Break
10-Jul-23 16-Jul-23 1 BSBLDR523 Lead and manage effective workplace relationships 23-Jul-23
17-Jul-23 06-Aug-23 3 BSBTWK502 Manage team effectiveness 13-Aug-23
07-Aug-23 27-Aug-23 3 BSBPEF501 Manage personal work priorities and professional development 3-Sep-23
28-Aug-23 17-Sep-23 3 BSBFIA302 Process payroll 24-Sep-23
18-Sep-23 01-Oct-23 2 Term Break
02-Oct-23 08-Oct-23 1 BSBFIA302 Process payroll 15-Oct-23
09-Oct-23 29-Oct-23 3 BSBFIM502 Manage payroll 5-Nov-23
30-Oct-23 19-Nov-23 3 BSBADM502 Manage meetings 26-Nov-23
20-Nov-23 17-Dec-23 4 BSBCMM401 Make a presentation 24-Dec-23
18-Dec-23 31-Dec-23 2 Term Break
Date Duration Unit Code Unit Name Assessment Due Date
Thursday Weeks
02-Jan-23 22-Jan-23 3 SITXCCS008 Develop and manage quality customer service practices © 29-Jan-23
23-Jan-23 12-Feb-23 3 SITHIND004 Work effectively in hospitality service 19-Feb-23
13-Feb-23 12-Mar-23 4 SITHFAB002 Provide responsible service of alcohol 19-Mar-23
13-Mar-23 02-Apr-23 3 SITXGLC001 Research and comply with regulatory requirements © 9-Apr-23
03-Apr-23 16-Apr-23 2 Term Break
17-Apr-23 23-Apr-23 1 SITXGLC001 Research and comply with regulatory requirements 30-Apr-23
24-Apr-23 21-May-23 4 BSBMGT517 Manage operational plan © 28-May-23
22-May-23 11-Jun-23 3 SITXCOM005 Manage conflict © 18-Jun-23
12-Jun-23 25-Jun-23 2 BSBDIV501 Manage diversity in the workplace © 2-Jul-23
26-Jun-23 09-Jul-23 2 Term Break
10-Jul-23 16-Jul-23 1 BSBDIV501 Manage diversity in the workplace 23-Jul-23
17-Jul-23 06-Aug-23 3 SITXMGT002 Establish and conduct business relationships © 13-Aug-23
07-Aug-23 27-Aug-23 3 SITXMGT001 Monitor work operations © 3-Sep-23
28-Aug-23 17-Sep-23 3 SITXHRM002 Roster staff 24-Sep-23
18-Sep-23 01-Oct-23 2 Term Break
02-Oct-23 08-Oct-23 1 SITXHRM002 Roster staff © 15-Oct-23
09-Oct-23 29-Oct-23 3 SITXHRM003 Lead and manage people © 5-Nov-23
30-Oct-23 26-Nov-23 4 SITXFIN004 Prepare and monitor budgets © 3-Dec-23
27-Nov-23 17-Dec-23 3 SITXFIN003 Manage finances within a budget © 24-Dec-23
18-Dec-23 31-Dec-23 2 Term Break

UNITS

CORE UNITS

Unit Code
Unit Name
BSBDIV501 
Manage diversity in the workplace 
BSBMGT517 
Manage operational plan 
SITXCCS007 
Enhance customer service experiences 
SITXCCS008 
Develop and manage quality customer service practices 
SITXCOM005 
Manage conflict 
SITXFIN003 
Manage finances within a budget 
SITXFIN004 
Prepare and monitor budgets 
SITXGLC001 
Research and comply with regulatory requirements 
SITXHRM002 
Roster staff 
SITXHRM003 
Lead and manage people 
SITXMGT001 
Monitor work operations 
SITXMGT002 
Establish and conduct business relationships 
SITXWHS003 
Implement and monitor work health and safety practices 

ELECTIVE UNITS

Unit Code
Unit Name
SITHIND001 
Use hygienic practices for hospitality service 
SITHIND004 
Work effectively in hospitality service 
BSBADM502 
Manage meetings 
BSBITU301 
Create and use databases 
BSBITU302 
Create electronic presentations 
SITHFAB002  
Provide responsible service of alcohol 
BSBRSK501 
Manage risk 
BSBFIA302 
Process payroll 
BSBFIM502 
Manage payroll 
BSBCMM401 
Make a presentation 
BSBPEF501
Manage personal and professional development
BSBLDR522
Manage people performance
BSBPEF502
Develop and use emotional intelligence
BSBLDR523
Lead and manage effective workplace relationships
BSBTWK502
Manage team effectiveness

UNIVERSITY PATHWAYS

Griffith University
Packaged
80CP
University of Tasmania
Packaged
100 CP (8 Units)
Torrens University
Packaged
80CP
Torrens University
Packaged
80CP
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
8 units
Southern Cross University
Articulation
4 units
University of Southern Queensland
Articulation
8 units
Bond University
Articulation
60cp
Bond University
Articulation
60cp
Southern Cross University's The Hotel School
Packaged
8 units

Looking to study?

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The UniTrack Difference.

GUARANTEED PAID INTERNSHIPS IN THE HOTELS

Paid internships are completed in the hotels, providing practical experience across various departments and industry experts in the hotel contribute to the course’s delivery through a guest speaker series. UniTrack students have a unique opportunity to study academic content and enjoy work opportunities in the workplace to re-enforce their learning.

LIVE COOKERY SESSION

As part of your progression, UniTrack programme participants will work together to host an event to invite industry guests to sample student’s food, and where our hospitality students would serve the valuable customers at our group’s extensive range of award-winning cafe bistros.

EXCLUSIVE SESSION ON HOTEL CHAINS

Presented by Tasmanian Hospitality Association cookery facilitator Peter Handy and hospitality facilitator Eria Sheldon Collins speaking on the topic of large international hotel chains). The Tasmanian Hospitality Association is the peak industry body for hotels, accommodation, restaurants, cafes, caterers, community, sporting and RSL clubs in Tasmania.


Course Details

Brisbane Ann Street Campus Intake Dates


Brisbane Ann Street Campus Tuition Fees

Course Name Course
Duration
Campus
Availability
Intakes
Diploma of Hospitality Management [UniTrack] 52 weeks ANN SBY Trimester

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Further Information:

This programme is delivered as a Charlton Brown UniTrack Programme Diploma of Hospitality – you can find more information here.


Brisbane Ann Street Campus Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Online)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
TuesdayTue
Teams
9:00 am - 4:30 pm
Fiona Fan
WednesdayWed
ThursdayThu
Teams
9:00 am - 4:30 pm
Fiona Fan
FridayFri
Teams
9:00 am - 2:00 pm
Fiona Fan
SaturdaySat
SundaySun

Brisbane Ann Street Campus Course TRAINERS

Fiona Fan

have more than 12 years experience in Hospitality industry, including cafes, restaurants, hotel.
I owned and managed 3 cafe restaurants in Brisbane for close to 10 years!

Starting to work as Hospitality trainer/Lecturer since 2018, delivering qualification like Diploma of Hospitality and Advanced diploma of Hospitality, as well as short courses such as RSA, Food safety and Making expresso.

Brisbane Ann Street Campus Campus & Facilities

Your Campus

NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.

Session Locations

Teams
  • Online Video Conference

Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.

Hobart Sandy Bay Campus Intake Dates


Hobart Sandy Bay Campus Tuition Fees

Course Name Course
Duration
Domestic / Permanent Resident Campus
Availability
Intakes
Diploma of Hospitality Management [UniTrack] 52 weeks $5,000 ANN SBY Trimester

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Further Information:

This programme is delivered as a Charlton Brown UniTrack Programme Diploma of Hospitality – you can find more information here.


Hobart Sandy Bay Campus Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Online)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Hobart Sandy Bay Campus Course TRAINERS

Hobart Sandy Bay Campus Campus & Facilities

Your Campus

Our group’s Hobart Sandy Bay campus is nestled in the University of Tasmania’s sprawling campus on the river Derwent, incorporating 10 large lecture and tutorial rooms, breakout room and lab, each with an expansive view across Hobart.

Session Locations

See why more than 30,000 students chose Charlton Brown.

Watch the testimonials.

Rahul Maharjan
Certificate III and IV in Commercial Cookery"I've had a really fantastic time studying with the college - our training team are really personable and give us a really in-depth and industry-relevant training experience - both in terms of learning to cook, but also running a kitchen.
"I've had a really fantastic time studying with the college - our training team are really personable and give us a really in-depth and industry-relevant training experience - both in terms of learning to cook, but also running a kitchen.
Watch their story

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

I’ve had a really fantastic time studying with the college – our training team are really personable and give us a really in-depth and industry-relevant training experience – both in terms of learning to cook, but also running a kitchen.

Rahul Maharjan

My trainer Richard Kim provided great support and care when I was sick due to the pandemic. Richard gave me extra time on assignments. He also explained every topic with great patience. I consider myself extremely lucky to be his student.

Dhruv Dev

Yashi is amazing! She has years of experience in community services. Her class is engaging and interactive. Her assistance and guidance in my studies have improved my confidence in getting a job in the field.

Karent Camacho

During my work placement at Edge Early Learning Centre, I was promoted to lead educator! I thoroughly enjoyed studying at Charlton Brown – easy access to ECEC resources, constructive feedback on the assessments, and tons of help and encouragement from my trainer Fei Yu.

Zhuang Yuci

Great learning experience! A very welcoming environment with a great location in Hobart City! Huge thanks to trainer Jean for his enthusiasm and dedication.

Rajitha Pathum

After completing the work placement, I received a job offer at a renowned childcare centre in Hobart. I would like to thank my trainer Adam for providing a huge amount of support and encouragement during the course.

Lan Huong Luu

Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.

Franchezca Israel

Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.

Angelica Okawa

Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!

Dayhan Torres
Patricia Charlton Brown

Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.

Patricia R
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