COURSE CODE: CHC52015 
Entirely On-Campus
Entirely Online (Face to Face)
Entirely Online (Self-study)
Mixed Mode (Part On-Campus & Online)*Domestic students are only required to attend practical & lecture sessions
About This Course:
This course provide a comprehensive knowledge along with hands-on experiences in the community service area. It helps students to find jobs in the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals, and may also have responsibility for the supervision of other workers and volunteers and/or case management, plus undertaking program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.
This qualification offers the students the opportunity to gain the knowledge and specialised skills to work in the Community Services sector including delivery of person-centred services to individuals, groups and communities, case management and coordination and collaboration with other community organisations and other key stakeholders.
The course will provide the students the opportunity to learn how to develop and implement service programs and case management, facilitate community participation and social inclusion, as well as manage and promote diversity within the Community Services setting. The students will also learn how to reflect and improve their own professional practice.
What You’ll Learn:
Minimum age of 18 years
Year 11 Australian Senior High School Certificate or equivalent with full academic results
Upper-Intermediate English (equivalent to 5.5 academic IELTS)
Photo ID and evidence of citizenship (international students must provide copy of passport)
Basic computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a portable computer with keyboard, pointing device, speaker, camera and microphone, and a broadband internet connection.
Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity. Students must be fully vaccinated against COVID19 prior to undertaking placement.
Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme.
Week 1- 9
Week 10-14
Week 15
Week 16-37
Week 38
Week 39-52
Students are required to complete 100 hours of placement within community organisations.
| Date | Duration (week) | Unit Code | Unit Name | Assessment Due Date |
|---|---|---|---|---|
| 02 Jan – 20 Jan 2023 | 3 | CHCCCS007 | Develop and implement service programs | 22-Jan-23 |
| 23 Jan – 03 Feb 2023 | 2 | CHCADV002 | Provide advocacy and representation services | 5-Feb-23 |
| 06 Feb – 17 Feb 2023 | 2 | CHCCOM003 | Develop workplace communication strategies | 19-Feb-23 |
| 20 Feb – 03 Mar 2023 | 2 | CHCAOD004 | Assess needs of client with alcohol and drugs issues | 5-Mar-23 |
| 06 Mar – 24 Mar 2023 | 3 | CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services | 26-Mar-23 |
| 27 Mar – 07 Apr 2023 | 2 | CHCCCS004 | Assess co-existing needs | 9-Apr-23 |
| 10 Apr – 16 Apr 2023 Term Break | ||||
| 17 Apr – 12 May 2023 | 4 | CHCDIV003 | Manage and promote diversity | 14-May-23 |
| 15 May – 02 Jun 2023 | 3 | CHCCSM004 | Coordinate complex case requirements | 4-Jun-23 |
| 05 Jun – 23 Jun 2023 | 3 | CHCLEG003 | Manage legal and ethical compliance | 25-Jun-23 |
| 26 Jun – 07 Jul 2023 | 2 | CHCCSM005 | Develop, facilitate and review all aspects of case management | 9-Jul-23 |
| 10 Jul – 04 Aug 2023 | 4 | CHCMGT005 | Facilitate workplace debriefing and support processes | 6-Aug-23 |
| 07 Aug – 01 Sep 2023 | 4 | CHCDIS008 | Facilitate community participation and social inclusion | 3-Sep-23 |
| 04 Sep – 22 Sep 2023 | 3 | CHCPRP003 | Reflect on and improve own professional practice | 8-Oct-23 |
| 25 Sep – 01 Oct 2023 Term Break | ||||
| 02 Oct – 06 Oct 2023 | 1 | CHCPRP003 | Reflect on and improve own professional practice | 8-Oct-23 |
| 09 Oct – 03 Nov 2023 | 4 | CHCMHS001 | Work with people with mental health issues | 5-Nov-23 |
| 06 Nov – 01 Dec 2023 | 4 | HLTWHS004 | Manage work health and safety | 3-Dec-23 |
| 04 Dec – 15 Dec 2023 | 2 | CHCPRP001 | Develop and maintain networks and collaborative partnerships | 17-Dec-23 |
| 18 Dec – 31 Dec 2023 Term Break | ||||
VSL Course Schedules, Fee Information, Parental Consent Form, Re-Credit Application Form, Re-Credit Policy & Procedure, and Student Information Sheet can be found here: https://charltonbrown.edu.au/documents/#vsl
2023 Academic Calendar & Intake Dates:
Download Here →
2024 Academic Calendar & Intake Dates:
Download Here →
Note: information provided for guidance only, may change without notice.
| Course Name | Course Duration |
Domestic / Permanent Resident | Campus Availability |
Intakes |
|---|---|---|---|---|
| Diploma of Community Services | 52 weeks | $7,800 | ANN GLD | Monthly |
Enrolment Fee: $250
Material Fee: $250
Lecture (F2F Online)Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Online)Tutorial (F2F Online)
Tutorial (On Campus)
Charlton Brown has recently engaged qualified and accredited trainer, Kristen Carpenter has over 20 years’ experience working within the NDIS, Disability, Mental Health, Aged Care and Community Services landscape and over 7 years delivering bespoke and accredited training courses designed to support organizational learning and development in the industry.
NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.
Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.
NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.
2023 Academic Calendar & Intake Dates:
Download Here →
2024 Academic Calendar & Intake Dates:
Download Here →
Note: information provided for guidance only, may change without notice.
| Course Name | Course Duration |
Domestic / Permanent Resident | Campus Availability |
Intakes |
|---|---|---|---|---|
| Diploma of Community Services | 52 weeks | $7,800 | ANN GLD | Monthly |
Enrolment Fee: $250
Material Fee: $250
Lecture (F2F Online)Lecture (On-Campus)Practical (Offsite)Practical (On Campus)Supervised Training (Online)Tutorial (F2F Online)Tutorial (On Campus)
Trainer and Assessor with 5 years of experience.
Nestled along Queensland’s most iconic coastline, our Gold Coast Centre is a study and recreation paradise, just minutes from the surf, gigantic shopping malls & a wealth of attractions.
1 Nerang Street, Southport
Cosy teaching space complete with collaborative seating and smart tv.
Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life.
?
Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.
We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.
Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.
Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.
It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →
Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!
I’ve had a really fantastic time studying with the college – our training team are really personable and give us a really in-depth and industry-relevant training experience – both in terms of learning to cook, but also running a kitchen.
My trainer Richard Kim provided great support and care when I was sick due to the pandemic. Richard gave me extra time on assignments. He also explained every topic with great patience. I consider myself extremely lucky to be his student.
Yashi is amazing! She has years of experience in community services. Her class is engaging and interactive. Her assistance and guidance in my studies have improved my confidence in getting a job in the field.
During my work placement at Edge Early Learning Centre, I was promoted to lead educator! I thoroughly enjoyed studying at Charlton Brown – easy access to ECEC resources, constructive feedback on the assessments, and tons of help and encouragement from my trainer Fei Yu.
Great learning experience! A very welcoming environment with a great location in Hobart City! Huge thanks to trainer Jean for his enthusiasm and dedication.
After completing the work placement, I received a job offer at a renowned childcare centre in Hobart. I would like to thank my trainer Adam for providing a huge amount of support and encouragement during the course.
Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.
Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.
Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!
Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.
FACULTY OF BUSINESS & LEADERSHIP
FACULTY OF FASHION
FACULTY OF ARTS & LANGUAGE
FACULTY OF EDUCATION & CARE
FACULTY OF HOSPITALITY & TOURISM
FACULTY OF SCIENCE & TECHNOLOGY
