This qualification is designed to prepare you for undertaking case management, teaching the skills involved in managing, co-ordinating and delivering of person-centred services to individuals.
About This Course:
This course provide a comprehensive knowledge along with hands-on experiences in the community service area. It helps students to find jobs in the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals, and may also have responsibility for the supervision of other workers and volunteers and/or case management, plus undertaking program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.
What You’ll Learn:
high-level communication skills
develop strategies to work with at-risk groups within the community
gain valuable research skills
work within legal and ethical frameworks
the industry knowledge you need to succeed in the community sector
confidence and skills to seek employment as a case manager or community services worker
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Provide advocacy and representation services
Assess needs of client with alcohol and drugs issues
Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Facilitate community participation and social inclusion
Work with people with mental health issues
Develop and maintain networks and collaborative partnerships
Bachelor of Human Services
Bachelor of Social Work
Domestic Base Rate
Diploma of Community Services
Enrolment Fee: $200
Charlton Brown’s tuition fees vary based on a combination of residential status and location at the time of applying. These fees are the indicative standard retail fees for this course and are provided for guidance purposes only. All fees and terms and conditions associated with a course will be provided via a formal Letter Of Offer issued to successful applicants.
16 years old or above;
Australian Year 11 high school certificate or overseas equivalent;
Pass CB LLN Test;
Basic Computer skills;
(International student only)
IELTS score of 5.5 or equivalent; or
Pass CB entry test;
FROM TRIMESTER 2-2021 for students articulating to Griffith UniversityEnglish language requirements apply to International applicants and other applicants whose previous study was undertaken in a language other than English. The minimum English language requirements for such applicants for entry to this program are as follows: · A minimum overall band score of 7.0 on IELTS (Academic) with no sub-score of less than 6.5 and · English test results must be no more than two years old.
Successful Blue Card Application
Why study with ?
Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.
Lots of Pathway Options.
We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.
Accessible Entry Requirements.
Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.
Just the education you need.
Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.
How do I apply?
Our application process is free, easy & there’s no obligation.
Submit an Application
It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time. Click here to start →
Accept your letter of offer
Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!
Thank you for the great service and guidance in educating students. I finished my certificate in this college because they’re very helpful and professional.
Words cannot express accurately enough how grateful I am for having Fanny as my trainer during most of my Diploma in Early Childhood Education and Care. The level of her service delivery was above and beyond my expectations, as well as her ethics and the knowledge and skill set she kindly shared with her students, always with a positive attitude, broad smile and gentleness that are her trademark.
Teachers and general staff are always willing to attend our needs, tutoring, questions or even basic documents from reception. The campus is organised and clean. Library, learning materials and even the kitchen are always available for student’s use. I feel comfortable studying here and supported by my teachers. Having chosen to study Childcare at Charlton Brown has being a great decision. Thank you Fanny and Fei for your constant support both in theory assessments!
Charlton Brown’s trainers are excellent, helping me throughout my Certificate III in Early Childhood Education with incredible examples from the industry, blending their experience and background into the lessons; it really makes the training engaging.